What you need to consider with the VEU program

At 1st Choice Heating and Cooling, we often receive questions from our clients regarding the authenticity of their Conditioning Rebates advertised on Facebook. Let’s explore this further and give some clarity.

The Victorian Energy Upgrade (VEU) scheme has been operational since 2009, aiming to encourage homeowners to reduce energy consumption by upgrading to more efficient appliances and installing solar panels. Although the scheme offers incentives for energy-efficient upgrades, it often overlooks various affordable solutions, potentially leading customers to overspend. Additionally, the scheme has a political dimension and has spurred an industry focused on promoting specific products.

Here's how it works: Cash incentives are given based on the amount of greenhouse gases reduced through upgrades, measured in Victorian energy efficiency certificates, or VEECs.

However, the process is complex, involving specific conditions related to your existing and new appliances, your location, and the fluctuating value of VEECs. For instance, while Evaporative Coolers were part of the program in early 2023, they were later excluded when the Victorian government began phasing out natural gas. Navigating this system requires going through a registered accredited business, which might retain a part or all of the VEECs.

It's important to note that choosing a product just because it's part of the VEU scheme may only sometimes be the most cost-effective decision. The scheme's approved product list is limited and often excludes models better suited to your needs and budget.

You can compare—systems' energy and air conditioning yourself. Refrigerated Air Conditioners sold in Australia are tested to meet specific standards. Split Systems have a star rating for heating and cooling, while Ducted Reverse Cycle Systems can be compared using their AEER and ACOP ratings.

Many companies use the VEU scheme as a marketing tool, hence the influx of telemarketers and Facebook ads. While some rebates might seem enticing, assessing whether they offer actual savings is crucial. Moreover, the qualification of the installers is vital, especially for complex installations like solar panels or air conditioning systems.

To verify the legitimacy of a rebate offer, check the VEU register and research the company's qualifications. Ensuring the company employs qualified tradespeople for installation and sales is crucial to avoid non-compliant installations or improperly sized units.

If you're seeking honest advice about the right air conditioner or heating solution for your needs, our 1st Choice Heating and Cooling team is here to help. We are VBA-licensed and rely on qualified tradesmen for all our sales and installations. We thoroughly assess your home's requirements before recommending a suitable brand and model. You can check our online reviews for reassurance if you like. All of our offers for the VEU have been checked and are legit.

Contact our experienced team at 1st Choice Heating and Cooling for personalised assistance. Call 1300 139 177 to speak to one of our qualified professionals today.

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Understanding the Victorian Energy Upgrades (VEU) Program: