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Our Specials

FAQs

  • Selecting the right size heat pump for your home is crucial to ensure efficient heating and cooling. The size of the heat pump you'll need depends on various factors, including the size of your home, the climate in your area, the insulation level of your home, and your specific heating and cooling needs.

    Home Size: Generally, a larger home will require a more powerful heat pump. We calculate the heating and cooling capacity needed based on the square footage of your home.

    Climate: If you live in an area with extreme temperatures, either hot or cold, you may need a more robust system to maintain a comfortable indoor environment.

    Insulation and Home Efficiency: Homes with better insulation and energy-efficient windows require less heating and cooling capacity. We assess your home's insulation levels to determine the most efficient system size.

    Personal Preferences: Your comfort preferences play a role too. Some homeowners prefer a warmer or cooler indoor temperature, influencing the heat pump size.

    At 1st Choice Heating and Cooling, we recommend scheduling a professional assessment. Our team can conduct a detailed analysis of your home and provide a recommendation for the best heat pump size to meet your needs efficiently. Remember, an oversized or undersized unit can lead to inefficiencies, higher utility bills, and decreased comfort, so getting it right is important.

  • Yes, we do within a 30 kilometres outside of Melbourne. If you are not sure please contact us, and we can confirm that we service your area.

  • Yes we can, but there might be a fee depending on the size and number of systems. Please contact us to find out more information.

  • At 1st Choice Heating and Cooling, we understand the importance of making energy-efficient heating solutions more affordable for our customers. That's why we include the VUE (Valuable Utility Enhancement) rebate directly in the pricing of our heat pumps. Here's how this process works:

    Rebate Identification: We stay informed about current VUE rebates available for energy-efficient heat pumps. These rebates are offered by utility companies or government programs to encourage the adoption of energy-saving technologies.

    Price Adjustment: When you select a heat pump that qualifies for a VUE rebate, we adjust the price of the unit by deducting the value of the rebate upfront. This means the price you see for the heat pump already reflects the rebate savings.

    Simplified Process: By including the rebate in our pricing, we streamline the process for you. There's no need for you to apply for the rebate separately or wait for a refund after purchase. The discount is immediate and hassle-free.

    Transparency: We ensure transparency in our pricing. The original price of the heat pump and the amount of the VUE rebate will be clearly itemized in your quote, so you understand exactly how much you are saving.

    Eligibility and Conditions: We handle the eligibility verification for the rebate. We ensure that the heat pump model you choose meets the criteria set by the rebate program, and we manage any necessary paperwork.

    By incorporating the VUE rebate directly into our heat pump prices, 1st Choice Heating and Cooling makes it easier and more affordable for you to upgrade to an energy-efficient heating system. If you have any questions about the VUE rebate or our heat pump options, please don't hesitate to contact us for more information.

  • Here are some of the most common reasons our customers choose to upgrade:

    💰 Your tank is old or about to break and it needs replacement.

    ⛽️ Your tank is new but inefficient

    🤑 You want to drastically reduce your hot water bill by up to 81%

    🌏 You want to reduce your burden on the environment

    😭 Your water is not hot enough